RMC Management Blog

RMC – The Complete Management Specialists


The perfect score!

Is the pursuit of perfection a good thing?

It depends on how you approach it, but understand that you are essentially trying to achieve unrealistically high goals.

Clearly if you are attempting to develop your skills and improve your standards while being aware that perfection will not and cannot be achieved, then aiming for perfection can be a healthy approach.

However, if you are never satisfied with your achievements, you may experience fear of failure, unhappiness and other emotions that are associated with the ‘glass half full’ mentality.

The key to making positive improvements is to accept and learn from your mistakes and use them as an opportunity to grow rather than beating yourself up over them and fearing that others will perceive you as incompetent.

So, how can we overcome excessive perfectionism?

  • Firstly, when the consequences of doing less than a perfect job are small, don’t sweat it. “Near enough” can be genuinely good enough. Divert some of that time and energy that you would otherwise have spent polishing the last 20% of a task onto more important and productive endeavours.
  • Make a list of all the things that you overdo or don’t do because of your perfectionist traits. Be aware that procrastinators more often than not have perfectionist tendencies. Now come up with one specific step to overcome each unwanted behavior; for example, restricting yourself to rereading written correspondence you have produced no more than once and letting at least a couple of hours elapse before doing so.

Tip: Try out these steps one at a time rather than all at once, otherwise it could lead to anxiety attacks!

  • Set realistic goals, and break these down to yearly, monthly and weekly subgoals. Reward yourself with the attainment of each subgoal. Ensure that these goals are designed to achieve your own dreams and not the real or imagined expectations of others.
  • Use positive statement (affirmations) to raise your self-esteem and to reprogram your negative ‘not good enough’ thinking.
  • Ditch rigid rules you create for yourself and see the opportunity in every failure. Remember, life’s not about how far you fall but how high you bounce. Take “must”, “should” and “shouldn’t” out of your vocabulary.
  • Learn to look at the bigger picture instead of unduly focusing on one or two areas.

One final suggestion to letting go of perfectionism is:- relax your attitude, take plenty of breaks, begin a new hobby and start enjoying life.

You can learn more about managing your time by taking our 3 hour Time and Stress course.

Filed under: Management Training

Rugby World Cup and your Workplace

Mid way through the biggest rugby tournament on the planet, how is your workplace coping with extra visitors and staff disruptions?

Original leather rugby ballWith all the rugby matches and related activities, is everyone clear about the possible extra workloads imposed from staff “rugby commitments” and increasing numbers of potential customers up to and just after the RWC Final on Sunday 23 October?

During these few special weeks it is vital that lines of communication are open and clear. Having an appropriate policy and procedures in place ensures that everyone knows what is expected of them.

Employment agreements are the foundation of all employment relationships and employers and employees should first look to these for rules around leave and the management of problems.

It is likely that staff will be taking annual leave and unpaid leave and even “sick leave” during this period, and given that employees will be planning to go to games or possibly acting as rugby volunteers, it is important that management is clear about employment rules and regulations, while being as understanding as possible to prevent misunderstandings and conflict. Having flexible working hours can help in this situation.

While losing staff to volunteer work can be inconvenient, consider it as opportunity for them to develop their skills while increasing your business profile. Also, you should also check what your policy is on watching games on the internet / television or listening to the radio during work hours. Show a little ‘give-and-take’ in this regard; increased employee satisfaction leads to better productivity!

Consider taking our full day course on The Human Resource Life Cycle or half day course on Resolving Tricky Employment Problems to learn more about employment relations regulations.

Be flexible, honest and fair when altering staff breaks around important matches, and the way you respond (both positively and negatively) to requests for time off. You can pick up many tips and techniques about how to relate assertively with your staff over these issues by attending our half day Communication and Assertiveness course.

As an employee make sure you plan leave in advance and by negotiation with your employer, and organise your work schedule where possible so that your employer and other employees are clear about when you will and won’t be at work. Our half day Time and Stress Management course can help you and your colleagues to prioritise and plan your tasks around RWC events.

During the excitement immediately before, during, and especially in a celebratory mood after matches it can be all too easy for staff to be inattentive at work, and this can easily lead to work place accidents. Staff should be extra vigilant, not just when operating dangerous machinery, but also when adhering to standard safety and security procedures.

This would be a good time to review your Health and Safety procedures and familiarise all of your staff with it.

You can learn more about procedures, policies and other aspects of occupational Health and Safety by attending our Health and Safety Representative training which comes in 4 modules of half a day each.

In summary, with all employees and employers acting in good faith and giving each other a little extra leeway during the Rugby World Cup, a good time should be had by all (as long as the All Blacks don’t lose the final!)


For further information, phone Cait on 09 476 4912 or click on the links above.

For a full list of upcoming courses, please download our course schedule for your region.

To book a course, ring Cait or book online.

Filed under: Management Training

Correct Columns

Greg Umbers - RMC Consultant

Greg Umbers

Have you ever struggled vertically lining up entries in a Word Processor document? Does thinking about columns lead to visions of army regiments and long cues to Rolling Stones concerts? Fear not, a solution is at hand…

How do you place text or numbers into columns?

For many of us we instinctively reach for the spacebar and pad out each item so that they line up into columns. Why is this a bad idea?

For starters, it’s laborious and time consuming. What if we want to move a column along a bit, or change the spacing between columns? That’s a lot of deleting and inserting spaces.

In the old days, using spaces or a single fixed tab on a (non-electronic) type writer did not present problems, because:

a)    You did not have any other choice

b)    All characters had the same width

Boosting your IT skills will lead to immediate increases in your business productivity

Nowadays there exists a myriad of fonts, and only certain ones will come installed with a particular operating system. Somebody else reading your document on another computer will not necessarily have the same font that the document was written in. Their software will substitute the font for the nearest matching font on their computer, but this new font may have a different character width which will result in a lot of crooked columns.
Read the rest of this entry »

Filed under: IT Training and Services

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Jeanette Richardson - Managing Director

Jeanette Richardson - Managing Director